Returns & Exchanges

At STS Ranchwear, we stand by the quality of our ranch-ready gear and offer a 30-day window for returns or exchanges on all items in original, unworn condition. We want to ensure your western apparel meets the demands of your lifestyle, providing a seamless process for every customer.

Return Process

• 1.
  Initiate Your Request

  Visit our online returns portal and enter your order number and zip code to select the items you wish to return or exchange.

• 2.
  Print Your Label

  Once your request is approved, download and print the prepaid shipping label provided via email and secure it to your original packaging.

• 3.
  Ship the Package

  Drop off your package at any authorized carrier location, ensuring all original tags are attached and the product is free of wear.

• 4.
  Receive Refund or Exchange

  After our warehouse inspections are complete, we will process your refund to the original payment method or ship out your new exchange item within 5-7 business days.