Frequently Asked Questions
Everything you need to know about your ranch-ready gear.
What materials are used in STS Ranchwear products?
We pride ourselves on using high-quality materials including genuine full-grain leather, heavy-duty canvas, and premium denim designed to withstand the rigors of the ranch lifestyle.
How should I care for my leather jacket or bag?
To maintain the longevity of your leather goods, we recommend using a high-quality leather conditioner every 6 months. Avoid prolonged exposure to direct sunlight and moisture, and spot clean with a damp cloth when necessary.
What is your return policy?
We offer a 30-day return window for all unwashed, unworn items with original tags attached. Please note that customized items and final sale products are not eligible for return.
How long will it take for my order to ship?
Standard orders are typically processed within 1-2 business days. Depending on your location, shipping usually takes 3-7 business days via standard ground transit.
Do you offer international shipping?
Yes, we ship to select countries worldwide. International shipping rates and delivery times vary by destination and will be calculated at checkout.
How do I determine my correct size?
Please refer to our comprehensive Size Guide located on each product page. Our apparel generally follows a standard Western fit, but we recommend measuring a similar garment you own for the best comparison.